COVID-19 Guidelines

Updated August 27, 2024

To promote the safest possible environment for all, we ask visitors to observe the following guidelines:

• Masks are recommended but not required. Masks may be required* for auditorium events depending on current COVID-19 case rates. Any requirements will be listed on the event page.
• Masking best practices:
  We recommend wearing an N95, KN95, KF94, or surgical mask. These types of masks are most effective at preventing the transmission of viruses.
• Please do not visit if you aren’t feeling well, have been diagnosed with COVID-19 within the past 10 days, or have been exposed to someone who is ill.
• Advance tickets are recommended. Tickets may be purchased and exchanged online at no charge until 1 hour before the scheduled time. For details or to purchase, visit Tickets section on the Hours, Admission & Tickets page. If you need assistance exchanging a ticket, please email reservations@californiamuseum.org.
• All visitors, including children, must have their own tickets.
• Use hand sanitizer. Dispensers are located throughout the galleries.

Additional Information:

• General admission check-in for visitors with pre-purchased tickets is available in the Museum Store. Please arrive within 15 minutes of your scheduled time and have your ticket ready to show on arrival.
• Download a visitor guide to conduct a self-guided tour.
• Eating or drinking is not allowed inside the facility. Tables and chairs are available for visitors to consume food or drinks outside in Constitution Wall Courtyard.
• All Museum staff and volunteers are vaccinated and boosted.
• Onsite Tours are available. Visit Field Trips, Group Visits and Onsite Tour Protocols pages for details and changes.
• Group Tours are available during public hours. See page link for details.
• Online field trips are now booking, see page link for details.

Other Operations:

• Museum Store is open Tuesday through Saturday from 10 am to 5 pm and Sunday from 12 pm to 5 pm.
• Facility rentals can be scheduled, subject to cancellation if required by public health guidelines in place at that time.
• For questions on operations not listed above, contact us at museuminfo@californiamuseum.org. We look forward to seeing you soon!

* A person with a disability who cannot wear a mask because of the disability as defined by the Americans with Disabilities Act is exempt from this policy.